Cancelling a Campaign

Select the Campaign Setup menu and click on Manage Matrix:

Select the Brand, Channel and Matrix from the drop down lists, then click the Cancel Deployment Button:

You will receive an alert to confirm that you want to cancel:

Click Yes, Cancel it! to confirm.

The status on the matrix will be updated to indicate that it has been cancelled:

You will receive an email confirming the cancellation:

Resuming a Deployment after Cancellation

If the campaign had already started and some emails were deployed, and you wish to continue the deployment, email Natalia Zader (nzader@racedata.ca) and cc Eric Desautels (edesautels@racedata.ca) with your request.

Updated on December 31, 2021
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