• Customized Seed Lists

    What is a Seed? A seed is an email address to which a “copy” of a random delivery from a campaign will be sent. This can be used to track deliverability. What is a Customized Seed List? A customized seed list allows you to specify (at a campaign level), the…

  • Mobile App Page Push

    To create a push message that will take a customer directly to a specific category and section of the App, first select the Manage Matrix menu choice from the Campaign Setup menu: Next, click on the +Add Matrix Content button: You’ll see your new entries listed in the table as…

  • Add Email Deep Links

    For reporting of deep links, the URLs must be added to the Email Deep Link section under the Map Tables menu: You will see a list of the existing deep links (if any already exist). To add a new deep link, click on the +Add Email Deep Link button on…

  • Adding new template to In-App matrix

    Go to Add or edit content. Select the option “Select Template” from the drop down menu if you do not see your template. Add the name of your template next to the drop down and click the save button. On the next occurence, your template will now appear in the…

  • MHK Portal Image Upload

    To upload images to the MKH Portal, you must first be logged into MKH Portal and then follow these steps:

  • Upload CSV files on the Deep Link Page

    Load the list of promo codes into Google Sheets: Export the list as comma separated value (CSV): Open the file location where the file was exported: If necessary, rename the file as follows: Check that all records were exported properly by editing the file with Notepad++: Confirm that there are…

  • Adding Promo Codes

    To add promo codes for a matrix, click on the Manage Matrix option in the menu on the left side of the page.  Then either create a new matrix by clicking on the New button or Clone an existing matrix. Either of these options will display the following screen where…

  • Managing the Test List

    To add users to the test lists, the first step is to click on Manage Lists from the left menu: To add new test list, click on the Add button at the top right of the page: Populate the fields on this screen: 5. Deselect Select Send Options(s) and select…

  • Score a Slice (SAS) Deep Linking

    To add Score a Slice (SAS) Deep Links, access it here: To add a deep link, click on the +Add Sas Deep Link button at the upper right of the screen: This will display the following screen where you enter details: In-App Matrix This is where you define the In-App…

  • Cancelling a Campaign

    Select the Campaign Setup menu and click on Manage Matrix: Select the Brand, Channel and Matrix from the drop down lists, then click the Cancel Deployment Button: You will receive an alert to confirm that you want to cancel: Click Yes, Cancel it! to confirm. The status on the matrix…